To prepare a recommendation, the CASA volunteer gets to know and builds a trusting relationship with a child or family of children by seeing them in person at least once a month. They talk to parents, teachers, doctors, therapists, caregivers and other important adults in the child’s life who are knowledgeable about the child's history and progress. The CASA volunteer has a court order that allows them to review all records pertaining to the child – school, medical, caseworker reports and other documents.

This is not an investigation of the abuse or neglect that started the case. Investigators with CPS have already concluded that investigation.

Learn more about the support systems and training components put in place to make sure our volunteers feel safe and prepared in all situations in our blog post, Building Safety and Security for Kids and Volunteers.