Volunteer Engagement & Retention Specialist

CASA of Travis County has a full-time Volunteer Engagement and Retention Specialist position available. The Volunteer Engagement and Retention Specialist (VERS) ensures ongoing engagement for CASA volunteers throughout their tenure as advocates and promotes volunteer retention through outreach, solicitation of feedback, and volunteer recognition and appreciation activities. The VERS reports to the Director of Volunteer Recruitment and Retention (DVRR) and assists the DVRR with the case matching process for volunteers returning from leave, screening of returning volunteers, and analysis of volunteer retention and reassignment data. The VERS tracks volunteer milestones, supports Advocacy staff in ensuring recognition at these milestones and throughout the volunteer experience, and facilitates the process of both volunteer performance evaluations and volunteer feedback surveys. Additionally, the VERS supports Child Advocacy Specialists in implementing best practices to promote increased volunteer engagement and retention and collaborates with the DVRR to provide training to Advocacy staff in volunteer engagement as needed.

See full job description below for a complete list of required qualifications. EOE. Please send cover letter, resume and application to [email protected] or fax to 512.459.4550. No phone calls please.

Starting salary is $50,000.

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